According to an article done by The Wall Street Journal, telemarketers in New York on average keep 62 cents out of every dollar raised. While this story was reported in 2014, this article (and many others) cites the “Pennies for Charity” report of 2012. This report examined 589 campaigns. Out of these campaigns, 459 kept less than half of the raised money. This means 120 campaigns kept more than half of the money raised. Overall, telemarketers kept $159 million out of the $249 million dollars raised in New York. According to the New York Attorney General a mere 37.62% of money raised reaches the charity . The trend of keeping money in philanthropic giving is alarming and The Giving Tree aims to bring change to these situations.
There are a few things to keep in mind when critiquing telemarketers for charity. First off, it is important to be cognizant that these telemarketers draw a salary, and therefore, drains a portion of the donation. Secondly, Naomi Levine (executive director of the George H. Heyman Jr. Center for Philanthropy and Fundraising at New York University) said that charities tend to use telemarketers to expand their donor base rather than actually raise money. While there may be explanations to some of the trends in telemarketing for charities, it does not make the actions acceptable.
New York Attorney General Eric Schneiderman is quoted saying, “New Yorkers who open their hearts and wallets deserve to know how their hard-earned dollars are being spent and how much of their money is going to pay telemarketers’ salaries and costs”. I couldn’t agree more. The real issue here is a lack of transparency. I find it hard to believe that the telemarketers are telling the donor just how much of the money they are giving is actually going to the specified charity. When these important details are being left out of the picture, donors are virtually being lied to and manipulated. This is the opposite of the manner in which a person’s generosity should be treated.
The Huffington Post reported that since this investigation the NY Attorney Generals office has shut down three charities and a fundraiser. Schneiderman’s efforts are commendable. Hopefully, he will be an example for other Attorney General’s offices to make similar changes. Were you aware of just how much money telemarketers keep? After reading this post are you less likely to donate to charities through telemarketing?